Returns / Refunds / Exchanges

Returns/Refunds

Made in San Diego Clothing Company wants to make sure that all customers are satisfied with their orders. While we would hope that a return is not needed, We do offer a 30 day return policy on all items (excluding print on demand, special order,or mystery items) from the day the initial order was placed on the website.

For a qualified item to be returned they must be:

•  In the same condition as received
•  Have original tags, and packaging
• Clothing must be unworn (unless tried on for sizing only)

To start a return, please contact us at team@madeinsd.co. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds will be applied back to the original payment method if approved. Please email us at team@madeinsd.co for additional information about any returns.

*Please note: shipping costs for any items will not be refunded once tracking information has been provided. This applies to any returns or refunds due to lost/stolen mail.

Exchanges

The fastest way to exchange an item is to place a new order for the item wanted. You can submit the return request with the new order number included for reference. We will process the return and refunds will be applied back to the original payment method once approved.

Damages and issues 

Please inspect your order upon reception and contact us immediately at team@madeinsd.co if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

For any additional questions involving an order, please contact us at team@madeinsd.co during our regular business hours: Monday – Friday 9:00am -5pm pst